Refund policy
At Stylstime, we strive to ensure customer satisfaction. If you are not completely satisfied with your purchase, you may request a return or refund under the following conditions:
Returns:
- Items can be returned within 14 days of delivery.
- Products must be unused, unworn, and in original packaging.
- Items on sale or discounted may not be eligible for return.
Refunds:
- Once we receive and inspect the returned item, we will notify you of the approval or rejection.
- Approved refunds will be processed within 5-10 business days.
Shipping:
- Customers are responsible for return shipping costs unless the item is defective or incorrect.
- Original shipping fees are non-refundable.
Exchanges:
- We only replace items if they are defective or damaged.
Contact:
For return requests, please contact us via WhatsApp or email before sending any items back.